Internet Revealed is now home!

NBS is proud to be able to provide a true home and continuance of Internet Revealed's long established Web hosting business, and will continue to operate under that name. We bring a veteran technology staff and business system that can provide more services than ever before.

The acquisition of the Internet Revealed Web Hosting business has presented many challanges for NBS and unfortunately a bumpy ride for those customers during the transfer of equipment and services. Here is a brief list of problems NBS has encountered and what actions we have taken to overcome them. The initial move was agreed upon and approved by SoloConnect and NBS as a result of continued network breakdowns at Solo that looked to be several days in downtime. NBS agreed to move in swiftly and relocate the servers in accordance with our purchase as a last minute emergency "bail-out" operation, in order to minimize any further down time for you, the customer. Most of the equipment, although in fairly good physical condition, was in fact so grossly undermanaged and undermaintained that upon even a basic reboot a multitude of problems were flushed out. These problems included incomplete configuration changes, out of date virus protection, out of date patches, and scores of data that had not been deleted from changing and discontinued services, all of which were completely undocumented. NBS in fact received very little documentation in any regard. All billing records have had to be reconstructed manually with many, many man hours to get the information in some type of order. This information used to be available from the automated billing system Internet Revealed used to operate, but was recently shut down due to non-payment by Solo. Further, just recently a long standing service for email spam filtering called "POSTINI" was shut down due to Solo's non-payment which is causing significant email problems. If you paid Solo in advance for this service then you will need to contact them directly on this matter. If you are a domain customer with a Revealed-hosted website then you can contact us to solve your problem. Be assured that NBS has been working literally around the clock since the acquisition to solve all the problems mentioned above. We have invested literally hundreds of hours and thousands of dollars to bring the house back to the professional level that is to be expected. There is light at the end of the tunnel and truly, NBS is the one holding it. Our staff is larger, more experienced, and better equipped. We appreciate your patience and will continue to communicate with you as we move forward in 2008.

Please visit our website and www.nbson.com.

Network Business Systems Inc.
Email: support@nbson.com
Phone: 309.944.8823
Fax: 309.441.6745

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